Terms of Use
- Parties
a) The Tasty Recipe Time website (www.TastyRecipeTime.com) and Tasty Recipe Time mobile application(s) (“Tasty Recipe Time Platforms/Systems”) are operated by Tasty Recipe Time, located at 1650 Broadway, New York, NY 10019, New York, NY, United States (“Tasty Recipe Time”).
b) A person who places an order request for goods or services through the Tasty Recipe Time Platforms by becoming a member on the system (“User”).
These Terms of Use apply to orders placed without membership to the extent applicable.
- Subject and Services
The subject of these Terms of Use (“Agreement”) is to determine the conditions under which the User will benefit from services offered through the Tasty Recipe Time Platforms, and the rights and obligations of the Parties in relation to them.
Tasty Recipe Time offers users the ability to place orders for products such as food, groceries, etc., via the internet, mobile apps, smart TV systems, or similar applications on other platforms, and provides related services.
Tasty Recipe Time is a digital platform that acts as an intermediary between users and member businesses. It serves as an intermediary by connecting users with products from member businesses. However, in some cases, Tasty Recipe Time Platforms may also be the provider of certain products and services.
- User System
To join the Tasty Recipe Time Platforms, a user must fill out the relevant information on the membership form, and can register through social media accounts or Apple, etc., as per these Terms of Use. If any of these steps are not completed, the user will not have the rights and privileges defined in this Agreement. By becoming a member, the user agrees and undertakes to comply with the terms of this Agreement.
Users must be at least 18 years old to join, or if under 18, they can use the Tasty Recipe Time Platforms only with the consent of their parents or legal guardians.
Each user needs an email address and a “password” to register and access the Tasty Recipe Time Platforms. If using a social media or other designated account for access, the necessary steps for login must be followed.
The password is strictly confidential and known only to the user. If the password is forgotten, the system will send a link to the registered email address to create a new password. The creation and protection of the password are solely the user’s responsibility, and Tasty Recipe Time is not responsible for any issues or damages arising from the use of the password.
Tasty Recipe Time assumes that any person logging into the Platforms with a registered email address and password is the user as defined by this Agreement, and is not obligated to investigate the source or authorization of such logins.
Users may opt to receive e-service promotions, advertisements, campaigns, surveys, and other customer satisfaction activities from Tasty Recipe Time during the membership process.
Tasty Recipe Time shares only the registered name, address, and phone number of the user with the member business responsible for the delivery to ensure the correct delivery of orders.
As Tasty Recipe Time acts as an intermediary, it is not responsible for any issues or damages that may arise between the user and the member business due to the sharing of this information.
Tasty Recipe Time may anonymize user data and create reports, or use and share such reports or data with third parties, either for a fee or free of charge, without disclosing individual user details.
- User’s Obligations
While using the Tasty Recipe Time Platforms, the user agrees to the following:
- To provide accurate information on the membership form and to ensure that the phone number linked to the user account is verified, with the possibility to change this number by verification.
- To be fully responsible for all transactions made with the registered phone number.
- If the information provided during registration is false or belongs to someone else, Tasty Recipe Time has the right to claim compensation for any damages caused.
- Tasty Recipe Time is not responsible for content intended for users over the age of 18 that may be incorrectly displayed.
- Tasty Recipe Time is not responsible for lost or incomplete information or messages during service use.
- To refrain from unauthorized access or modifying the software, and to compensate Tasty Recipe Time for any damage resulting from non-compliance.
- Tasty Recipe Time does not facilitate the sale of tobacco products or alcoholic beverages, and any attempt to order such items may result in account termination and cancellation of the Agreement.
- Users are not responsible for misuse or publication of their shared content by third parties.
- Users should not harass or threaten other users or disrupt their ability to use the system.
- Users must refrain from publishing offensive, immoral, or illegal content.
- Users should not engage in advertisements, sales, surveys, or chain letter activities.
- Not to participate in any activities such as spamming, viruses, or sending damaging software.
- Users take full responsibility for any damages caused by using Tasty Recipe Time and will not demand compensation.
- Users must not use Tasty Recipe Time services for commercial or advertising purposes without permission.
- If the user violates the rules, Tasty Recipe Time has the right to take necessary actions, including suspending or terminating their membership.
Users acknowledge that Tasty Recipe Time may use its system for commercial purposes.
Users should not transmit prohibited information (e.g., viruses, chain mails, etc.), personal data of others, or engage in any unlawful activities.
If payment is not made via the online payment method, users must pay for the service using the payment method at the time of delivery; failure to do so may result in the non-delivery of the product.
Users must accept the service fee for the delivery of the order and understand that it may change.
Orders placed may be subject to additional terms and conditions imposed by the member business.
The prices listed on Tasty Recipe Time may differ from those on other platforms or the member business’s website.
Tasty Recipe Time uses cookies on its platforms. Users acknowledge and agree that these cookies help in site navigation and in customizing content.
- Rights of Tasty Recipe Time
Tasty Recipe Time reserves the right to temporarily suspend or completely halt the operation of the system at any time.
Tasty Recipe Time also retains the right to change, modify, or discontinue any service offered or delete user information upon request.
Tasty Recipe Time may temporarily suspend or completely stop the ability of users to make online payments due to security concerns or other issues without any responsibility.
Tasty Recipe Time may terminate or disable access to the system or the user’s account in case of improper or unlawful use.
If Tasty Recipe Time cannot deliver certain products due to availability, they will either cancel the order or notify the user of the issue.
Tasty Recipe Time is not responsible for the content or product information provided by member businesses, including issues like allergens.
Users may be asked for photos of the order to support any complaints.
Tasty Recipe Time may offer promotional codes or discounts and can change the terms of these promotions without prior notice.
Tasty Recipe Time may allow users to directly pick up their orders from member businesses, but is not responsible for delays, product damage, or quality issues.
6. Purpose of Use
The user agrees that all orders placed and purchases made through Tasty Recipe Time Platforms are for personal use only and not for resale purposes.
7. Coupons, Discounts, and Promotions
When you place a successful order from the sellers on the Tasty Recipe Time Platforms, you may earn a percentage or a fixed amount (“Wallet Money”) credited to your Tasty Recipe Time Wallet account. The use of the Tasty Recipe Time Wallet account is subject to the “Tasty Recipe Time Wallet Terms of Use.”
Tasty Recipe Time reserves the right to limit or change the total balance amount in your Tasty Recipe Time Wallet. If the Wallet Money causes the balance in your Tasty Recipe Time Wallet to exceed the limit set by Tasty Recipe Time, you will not be able to transfer this Wallet Money to your Wallet account or bank account.
Your Wallet Money will be credited to your Tasty Recipe Time Wallet account after you place an eligible order, provided that the payment and delivery of the order are completed, unless otherwise specified. Tasty Recipe Time reserves the right to change the Wallet Money loading process.
Wallet Money cannot be earned on canceled orders. If you cancel your order, Tasty Recipe Time reserves the right to reclaim the Wallet Money credited to your account.
Your Wallet Money will be credited to your Tasty Recipe Time Wallet and can be applied to your next eligible order on our platform. Wallet Money is non-refundable and cannot be exchanged for cash. Wallet Money is not an obligation of Tasty Recipe Time and/or any seller on the platform.
Your Wallet Money will be valid for the period specified in the Wallet Money campaign conditions, unless otherwise stated.
Wallet Money is subject to validity periods, usage restrictions, limits, and/or other eligibility conditions. All Wallet Money will be available on a “while stocks last” basis.
Tasty Recipe Time reserves the right to exclude Wallet Money use on specific products or orders, at its sole discretion.
If Tasty Recipe Time determines that the Wallet Money awarded to you has been obtained through fraud or malicious intent, including errors, Tasty Recipe Time reserves the right to reclaim the Wallet Money without prior notice.
In case of a reasonable suspicion of fraud related to the use of Wallet Money, or if there is an attempt of deception or any illegal activities, Tasty Recipe Time has the sole discretion to deduct any Wallet Money from your account.
Tasty Recipe Time’s decision regarding all matters related to Wallet Money will be final. In case of a conflict between any brochure, marketing, or promotional materials related to the Wallet Money campaign and these Wallet Money Terms and Conditions, the latter will prevail.
Tasty Recipe Time will not be responsible for any situations that prevent you from benefiting from Wallet Money on the Tasty Recipe Time Platforms.
Tasty Recipe Time reserves the right to change or update these Terms at any time.
Tasty Recipe Time reserves the right to suspend or terminate the Wallet Money campaign at any time, without prior notice or obligation.
8. Payment
The user may pay for the order placed on the Tasty Recipe Time Platform by choosing the payment method offered by the relevant merchant during the order process, either at the time of delivery. The user may also use an online payment method, such as a bank card, credit card, or other payment systems, to make an instant payment via Tasty Recipe Time Wallet.
Payments made using the Online Payment Method will be processed according to the provisions of the Law on Bank Cards and Credit Cards No. 5464, dated 23.02.2006, and the Regulation on Bank Cards and Credit Cards, published in the Official Gazette No. 26458, dated 10.03.2007, in the event that the card is used unlawfully by someone other than the cardholder.
For orders paid using the Online Payment Method, the receipt/invoice for the order will not be issued by Tasty Recipe Time but by the merchant receiving the order.
By selecting the Online Payment Method for payment, the user fulfills the payment obligations to Tasty Recipe Time.
Tasty Recipe Time is authorized by the merchant to collect the amounts due for the ordered products on behalf of the merchant.
Tasty Recipe Time reserves the right to offer additional payment methods or remove existing ones at its sole discretion.
The user may opt to have their credit card details saved for easier and faster order placement. In such cases, the user’s credit card details will be stored within the infrastructure of third-party payment service providers.
9. Product Delivery
If the user is not found at the selected address during the product delivery process by the merchant, the order will not be left at any other address. In this case, the user accepts the legal liabilities arising from having placed an order at an incorrect address.
Priority Delivery
By selecting the Priority Delivery option, the user agrees to pay the additional fee determined by Tasty Recipe Time for this service.
Priority Delivery is a service where the courier delivers your order directly to you with no extra stops. It is generally intended to shorten the delivery time, though it cannot be guaranteed, and the estimated delivery time is merely an estimate.
Tasty Recipe Time reserves the right to change the prices and fees related to Priority Delivery at any time.
Priority Delivery is only available for food orders through the Tasty Recipe Time Platform and can be used with online payment methods (excluding Food Cards).
Tasty Recipe Time reserves the right to suspend, update, or cancel this service at any time.
10. Pick-Up Orders
Users placing orders through Tasty Recipe Time’s Pick-Up system can collect their orders directly from the merchant’s location; the order will not be delivered to the user’s address.
If the user does not pick up their order within the specified time frame, the order fee will not be refunded.
The user agrees that no changes can be made after selecting the Pick-Up option.
Tasty Recipe Time cannot check stock availability in real-time for Pick-Up orders, and the merchant is responsible for stock information accuracy.
The user accepts that Tasty Recipe Time is merely an intermediary service provider, and any issues or complaints related to Pick-Up orders should be directed to the merchant.
Tasty Recipe Time reserves the right to offer discounts and advantages to users benefiting from the Pick-Up service.
Tasty Recipe Time reserves the right to remove, modify, suspend, or cancel the Pick-Up option at any time without prior notice.
11. Refund
Refunds for orders paid via Online Payment Method will only be made under the following circumstances:
- If the user’s address is outside the merchant’s delivery area, leading to the order’s cancellation.
- If the order cannot be processed by the merchant.
- If the order is not prepared by the merchant or is canceled after confirmation by the merchant.
- If part or all of the order is unavailable at the merchant.
- If the user is dissatisfied with the product, the order may be canceled after merchant approval.
- If there is a delay in delivery, and the merchant approves the cancellation.
Refunds will be made to the Tasty Recipe Time Wallet account, unless the user selects a different option. Refunds for orders paid by credit card may take time to reflect, depending on the bank’s procedures.
Tasty Recipe Time may refuse to issue a refund if the issue is caused by the user (e.g., not being at home, providing incorrect address information, not accepting the delivery).
For orders paid using payment methods other than Online Payment and Tasty Recipe Time Wallet, refunds will be processed directly by the merchant. Tasty Recipe Time will not be responsible for disputes between the user and the merchant.
12. Intellectual Property Rights
The design, software, domain name, and all trademarks, designs, logos, trade dress, slogans, and all other content related to Tasty Recipe Time Platforms are the intellectual property of Tasty Recipe Time.
Users cannot use, share, distribute, display, reproduce, or create derivative works of Tasty Recipe Time’s intellectual property without permission.
If the user violates the intellectual property rights of Tasty Recipe Time or third parties, they are responsible for compensating all direct and indirect damages and costs.
The user agrees not to abuse the services of Tasty Recipe Time or infringe on the rights of other users.
13. Data Storage and Evidence Obligation
User information, orders, comments, and ratings on Tasty Recipe Time Platforms are stored in accordance with applicable laws and regulations. In case of a dispute regarding the execution of this Agreement, data stored on the Tasty Recipe Time Platform will serve as binding and conclusive evidence.
14. Applicable Law and Jurisdiction
This Agreement is governed by the laws of the Republic of Turkey. In case of any disputes arising from the execution of the Agreement, the courts and enforcement offices of Istanbul are authorized.
15. Force Majeure
Both parties will not be held responsible for failing to perform their obligations due to unforeseen and unavoidable circumstances such as fire, riots, earthquakes, floods, strikes, pandemics, curfews, wars, or legal regulations. Delays caused by such events will not be considered as grounds for terminating this Agreement.
16. Effectiveness
This Agreement comes into effect when the user registers with Tasty Recipe Time and remains in effect as long as the user’s membership continues.
17. Termination
Either party can terminate this Agreement at any time. Upon termination, both parties will fulfill any obligations accrued before the termination date.